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Refund policy will be voided if,

  • A discounted package has been chosen.
  • The primary design concept has been approved.
  • You have demanded revisions.
  • Urgent design projects are non-refundable.
  • The cancellation has been made due to reasons non-related to the company.
  • The client is unresponsive or out of contact for more than 2 weeks of project.
  • Company’s policies, or policy, have been violated.
  • Other company or designer has been approached for the same project.
  • The creative brief is lacking in required information.
  • A complete design change has been demanded.
  • The claim has crossed the given ‘request for refund’ time span.
  • The business is closing or changing name or business.
  • Reasons such as ‘change of mind’, ‘disagreement with partner’, personal reasons or any other reason that do not pertain to the service will not be subject to refund under any circumstances.
  • 12% processing fee will be applicable to all the refunds requested from client side.
  • No refund can be claimed/processed once after the final files have been delivered to you following your request.
  • Refund and revision explicitly does not apply on items offered free.
  • Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
  • In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
  • In case of logo, refunds will not be entertained once client has shared positive feedback on revisions and design is sent for final files.
  • Refund will not be applicable on the work outsourced by third party.

Amazon Refund Policy:

  • Client is eligible to submit refund request in case of service delivery failure from Service Provider if all the Pre-requisites were provided by the client in due time.
  • Refund is not applicable if Client fails to fulfill what is required (Business Information, Personal Information, Store Information and Essential Required Data and Documents) after the contract has been made and work has been started.
  • Service Provider is not responsible for any mishap occurs due to Client’s bad history of business on amazon, leading to Account Suspension.
  • Refund request will be processed within 30 working days when it is requested. (If applicable)

What Our Customers Say

Don’t take our word for it. Hear it directly from our esteemed clients.

Thank you so much! Your customer service and prompt replies made this an easy decision. The growing business and incredible ROI is the icing on the cake!! I'll be sending family and friends your way!

Emily Turner

I’ll admit, I was a bit skeptical before getting into this service. I literally have no computer background or any e-commerce knowledge. I was referred to amz roots by a friend and I’m so glad I listened! I never imagined I could be a business owner, let alone have a business that I didn’t have to personally manage. At this rate, I’ll have a 7 figure business by this fall!

Daniel Reynolds

amz roots is the best investment I have ever made! I’m an Amazon business owner and utilize amz roots to manage my businesses day to day. My plan is to retire at the end of the year and I have amz roots to thank for that! Thank you!!

Samantha Mitchell

Thank you so much! Your customer service and prompt replies made this an easy decision. The growing business and incredible ROI is the icing on the cake!! I'll be sending family and friends your way!

Emily Turner

I’ll admit, I was a bit skeptical before getting into this service. I literally have no computer background or any e-commerce knowledge. I was referred to amz roots by a friend and I’m so glad I listened! I never imagined I could be a business owner, let alone have a business that I didn’t have to personally manage. At this rate, I’ll have a 7 figure business by this fall!

Daniel Reynolds

amz roots is the best investment I have ever made! I’m an Amazon business owner and utilize amz roots to manage my businesses day to day. My plan is to retire at the end of the year and I have amz roots to thank for that! Thank you!!

Samantha Mitchell

Success Stories

Our ecommerce success stories speak for themselves! Multiple businesses and social platforms have benefitted greatly by making use of our quality e-commerce expertise to be able to gauge maximum profit margins as well as a greater customer base.

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